Half an answer isn’t an answer.
When an AI-assisted decision gets questioned — a denied claim, a declined application, a disputed authorization — the question that actually gets asked is never just “was the model right.” It's “can you show me exactly what happened, and can you show me the person's role in it held up.” Most organizations can answer half of that. Almost none can produce both halves as one coherent, defensible record.
How It Works
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trace Runs First
Step 1
Kombocode reconstructs the system side of the decision — model version, policy rule applied, override, audit log, appeals replay — and maps exactly where that chain holds and where it breaks.
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BOLD Runs Second
Step 2
Using trace's findings as its evidentiary base, Behavieural reconstructs the human side — what the reviewer actually saw, what they did with it, and whether that was reasonable given the information available at the time.
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One Joint Report
Step 3
Both findings roll into a single record, built for the audience that will actually read it — compliance, legal, or a board.
Question answered
trace — Kombocode
What did the AI system do, and what did the reviewer actually see?
BOLD — Behavieural
Was the reviewer's reliance on it reasonable?
Side of the decision
Output
Technical — the system's record
Traceability map, failure-pattern findings
Behavioral — the human's judgment
Verdict (Sound / Fragile / Breakdown), targeted recommendation
One record, not two.
trace's findings become the documented evidentiary base BOLD works from, so the behavioral Verdict is built on a technically verified record — a materially stronger position if a case ends up in front of a regulator or in litigation.
Who It’s For
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A Decision is Already Under Scrutiny
An internal review, a member complaint, a regulatory inquiry, or early signs of an appeal.
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You're in a State with Human-Review Requirements
Including Colorado's SB 26-189, effective January 2027 — where showing that a person signed off isn't enough on its own.
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A Single-Sided Audit Didn't Close the Loop
You've already run a technical audit or a behavioral audit in isolation and found it didn't fully close out the review.
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You Need to Answer Someone Outside Your Org
A regulator, auditor, or appellant's counsel needs a record, not a reconstruction assembled after the fact.
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How It's Scoped
Priced as a complete engagement — a modest premium over the two individual diagnostics, reflecting the combined, cross-referenced record rather than two separate reports. trace runs first; BOLD follows once the traceability map is in hand, typically the same week. Both products remain independently available, but organizations facing scrutiny on a specific decision get the strongest, fastest answer from the two run together.
Who We Are
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Elena Rodin
Founder & CEO, Kombocode
Elena is Founder & CEO of Kombocode a US-based engineering consultancy that fixes AI and data systems failing under regulatory and audit pressure. Kombocode works where the stakes are highest: healthcare payers and managed care, including prior authorization, utilization management, claims, and risk adjustment. In parallel with leading the company, she works hands-on as a Principal Software Engineer: designing and building scalable backend and frontend systems, leading architecture decisions, and delivering client engagements end to end.
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Eugene Chan (PhD)
Principal Strategist, Behavieural
Eugene is the Founder and Principal Strategist of Behavieural, a consultancy that uses behavioral science to solve organizations' hardest trust problems — AI adoption, customer loyalty, brand and reputation. He is Full Professor and Van Norman Chair of Business at Tyndale University, and has previously taught at Toronto Metropolitan University as well as in Australia and the United States. His PhD is from the Rotman School of Management, and he is the author of Managing Brand Crises: A Guide for Navigating the Storm.